The Answers: Payment, Shipping, etc...

Katrina Yuen

If any of your questions remain unanswered after reviewing this page, please <a href="mailto: info@mnlstyle.com">email us</a> or call us (1.503.220.0606). Payment We accept all major credit cards and process all payments through PayPal. You do not need a PayPal Account to complete your purchase. After you click on the “Complete my Purchase” button, you will be redirected to a PayPal page. Simply click on “Continue” on the left side of the page under the “Don’t have a PayPal Account?” header. It’s that simple and secure! Shipping PLEASE NOTE THAT NO SHIPMENTS WILL BE SENT OUT UNTIL JANUARY 9TH, 2009 CARRIER: We use the United States Postal Service (USPS) Priority Mail or UPS for all shipments. You will be notified of the carrier type once your order has shipped. TIMING: Orders are shipped within 3 business days. Most orders are shipped via USPS Priority Mail which averages 2-3 days transit. Basically, we think you should give it about 5-7 days from the time you order to the day you want it to get to the ship to address. EXPEDITED SHIPMENTS: If you require an expedited shipment, please email or call us and we will arrange for a speedy delivery and let you know how much the extra charge will be. We typically use UPS for all expedited shipments. REUSE: We seek to reuse shipping materials when we can! If you find styrofoam peanuts or plastic wrap, know that these are going through their second life. We strive to minimize waste with our shipments. We’d like to ask you to reuse or recycle shipping materials too! LIVE IN THE PORTLAND, OR AREA?? <a href="mailto:info@mnlstyle.com">email us</a> for information on free shipping. Shipping Rates Our rates are based on the weight of your order and account for USPS Priority Mail/UPS ground rates + shipping materials. Speaking of shipping materials…did you read our note above regarding minimizing waste? Gift Wrapping We’ll gift wrap your order and include a gift card for free. Just send us a note (to <a href="mailto:info@mnlstyle.com">info@mnlstyle.com</a>) letting us know what type of occasion it’s for and what you’d like to include on the gift card (no more than 15 words, please!). We’ll do our best to use suitable wrapping and send the gift on its way. And, yes. We said free. Sales Tax We are based in Oregon which is a sales tax free state. No sales tax will be added to your total. Returns/Exchanges We love our products and know you will too. We realize, however, that you may have a change of heart or want to go for something else! We will gladly accept returns for a full refund (less the shipping you were initially charged) within 30 days of purchase. MNLSTYLE will also refund you for the cost of shipping the item for return. (Refund will be issued after receipt of the item.) For returns made after 30 days of purchase, we will gladly send you an in-store credit for the amount you were initially charged less shipping. Any defective or damaged items, of course, will be exchanged. All shipping charges (to replace the product) will be absorbed by MNLSTYLE. But please let us know within 3 days of receipt of any damage for a full exchange. Privacy Quite frankly, your privacy is private! MNLSTYLE will never sell or share your personal information (unless required to do so to process your order). Questions We might have missed something, so please feel free to call (1.503.220.0606) or <a href="mailto: info@mnlstyle.com">email us</a> with any questions or concerns. We’d love to hear from you.

2007-06-11T23:02:46-07:00

the-answers-customer-service 33851

2007-06-11T23:02:46-07:00

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The Answers: Payment, Shipping, etc... 2008-12-19T20:04:33-08:00 *If any of your questions remain unanswered after reviewing this page, please <a href="mailto: info@mnlstyle.com">email us</a> or call us (1.503.220.0606).* *Payment* We accept all major credit cards and process all payments through PayPal. *You do not need a PayPal Account to complete your purchase.* After you click on the "Complete my Purchase" button, you will be redirected to a PayPal page. Simply click on "Continue" on the left side of the page under the "Don't have a PayPal Account?" header. It's that simple and secure! *Shipping* *PLEASE NOTE THAT NO SHIPMENTS WILL BE SENT OUT UNTIL JANUARY 9TH, 2009* CARRIER: We use the United States Postal Service (USPS) Priority Mail or UPS for all shipments. You will be notified of the carrier type once your order has shipped. TIMING: Orders are shipped within 3 business days. Most orders are shipped via USPS Priority Mail which averages 2-3 days transit. Basically, we think you should give it about 5-7 days from the time you order to the day you want it to get to the ship to address. EXPEDITED SHIPMENTS: If you require an expedited shipment, please email or call us and we will arrange for a speedy delivery and let you know how much the extra charge will be. We typically use UPS for all expedited shipments. REUSE: We seek to reuse shipping materials when we can! If you find styrofoam peanuts or plastic wrap, know that these are going through their second life. We strive to minimize waste with our shipments. We'd like to ask you to reuse or recycle shipping materials too! LIVE IN THE PORTLAND, OR AREA?? <a href="mailto:info@mnlstyle.com">email us</a> for information on free shipping. *Shipping Rates* Our rates are based on the weight of your order and account for USPS Priority Mail/UPS ground rates + shipping materials. Speaking of shipping materials...did you read our note above regarding minimizing waste? *Gift Wrapping* We'll gift wrap your order and include a gift card for free. Just send us a note (to <a href="mailto:info@mnlstyle.com">info@mnlstyle.com</a>) letting us know what type of occasion it's for and what you'd like to include on the gift card (no more than 15 words, please!). We'll do our best to use suitable wrapping and send the gift on its way. And, yes. We said free. *Sales Tax* We are based in Oregon which is a sales tax free state. No sales tax will be added to your total. *Returns/Exchanges* We love our products and know you will too. We realize, however, that you may have a change of heart or want to go for something else! We will gladly accept returns for a full refund (less the shipping you were initially charged) within 30 days of purchase. MNLSTYLE will also refund you for the cost of shipping the item for return. (Refund will be issued after receipt of the item.) For returns made after 30 days of purchase, we will gladly send you an in-store credit for the amount you were initially charged less shipping. Any defective or damaged items, of course, will be exchanged. All shipping charges (to replace the product) will be absorbed by MNLSTYLE. But please let us know within 3 days of receipt of any damage for a full exchange. *Privacy* Quite frankly, your privacy is private! MNLSTYLE will never sell or share your personal information (unless required to do so to process your order). *Questions* We might have missed something, so please feel free to call (1.503.220.0606) or <a href="mailto: info@mnlstyle.com">email us</a> with any questions or concerns. We'd love to hear from you.